Influence.io
Influence.io is a comprehensive loyalty, rewards, and referral platform that seamlessly integrates with Loop, empowering you to maximize customer lifetime value (LTV) and reduce customer acquisition cost (CAC). This versatile solution enables you to create personalized loyalty programs, reward customers with exclusive perks, and turn one-time buyers into lifelong customers.
Earn & Redeem Points: Implement a flexible rewards system where customers can earn points through purchases, social shares, and more, redeemable for exclusive perks.
Referrals: Convert loyal customers into brand advocates by enabling them to refer friends and family, amplifying your brand’s reach.
Loyalty Tiers: Customize and import existing tier levels to reward your most dedicated customers with VIP benefits, enhancing customer loyalty.
Influence + Loop integration
Before you start
How to integrate Influence.io with Loop?
Generating Loop API token
Integrating Loop with Influence
Enabling loyalty widget on customer portal
FAQs
Need help?
This integration enables your customers to apply discount codes that are generated by Influence.io for both initial subscription purchases and recurring subscription orders.
You should have an active Influence.io account. If not, please create from here.
Navigate to Loop > Setting > Api tokens and click on Generate new token
Add a Name for this token (For eg. Influence), select the permission as Webhooks - Read & Write and click on Generate.
Head over influence.io account and under integration select Loop.
Paste the API token and click on save. The integration will be enabled.
Head over Influence.io app > Loyalty program and click on Earn and redeem section
Under 'Add ways to earn section' click on Add option to earn and select Loop subscription created trigger.
Configure the points awarded settings and click on create.
Please note - The points via this trigger will only be awarded when a new subscription is created and not for recurring orders.
Navigate to Earn & Redeem section. Under 'Add ways to redeem points' click on Add option to redeem and select one of the subscription rewards.
Configure discount settings to determine how the discount will work - such as how many points it will cost to redeem, and what the discount value should be.
Click on create to save the redeem rule. Loop subscription specific discounting rules have now been set-up.
Go to influence > Settings > Shopify settings and Platform API Settings
Copy Shop key and API key
Head over to Loop app. Under Integrations > Influence > Set-up instructions, paste the Shop Key and API Key and click on connect.
The loyalty widget will be enabled on the customer portal.
Ques 1.) Will the discount codes generated for all loyalty programs also apply to subscription purchases?
Ans ) No, the discount codes generated via subscription rewards only will be applicable for subscriptions.
Ques 2.) How to change the loyalty widget texts?
Ans) You can change the texts by heading over to Loop > Integrations > Influence > "Texts" tab.
Ques 3.) How do I change the color of the widget?
Ans) The widget can be customized from customer portal > Themes > styles. You can even add a custom css to match your brand tonality!
There is no need to worry. We are here to assist you. Please contact us at support@loopwork.co or feel free to reach out to us through the chat by clicking on the support beacon located at the bottom right corner.
Regards,
Loop Subscription Team 🙂
Key Features
Earn & Redeem Points: Implement a flexible rewards system where customers can earn points through purchases, social shares, and more, redeemable for exclusive perks.
Referrals: Convert loyal customers into brand advocates by enabling them to refer friends and family, amplifying your brand’s reach.
Loyalty Tiers: Customize and import existing tier levels to reward your most dedicated customers with VIP benefits, enhancing customer loyalty.
Content of the article
Influence + Loop integration
Before you start
How to integrate Influence.io with Loop?
Generating Loop API token
Integrating Loop with Influence
Enabling loyalty widget on customer portal
FAQs
Need help?
Influence + Loop integration
This integration enables your customers to apply discount codes that are generated by Influence.io for both initial subscription purchases and recurring subscription orders.
Before you start
You should have an active Influence.io account. If not, please create from here.
How to integrate Influence.io with Loop?
Generating Loop API token
Navigate to Loop > Setting > Api tokens and click on Generate new token
Add a Name for this token (For eg. Influence), select the permission as Webhooks - Read & Write and click on Generate.
Integrating Loop with Influence
Head over influence.io account and under integration select Loop.
Paste the API token and click on save. The integration will be enabled.
How to set-up subscription specific reward rules?
Setting up earn rules
Head over Influence.io app > Loyalty program and click on Earn and redeem section
Under 'Add ways to earn section' click on Add option to earn and select Loop subscription created trigger.
Configure the points awarded settings and click on create.
Please note - The points via this trigger will only be awarded when a new subscription is created and not for recurring orders.
Setting up redeem rules
Navigate to Earn & Redeem section. Under 'Add ways to redeem points' click on Add option to redeem and select one of the subscription rewards.
Configure discount settings to determine how the discount will work - such as how many points it will cost to redeem, and what the discount value should be.
Click on create to save the redeem rule. Loop subscription specific discounting rules have now been set-up.
Enabling Loyalty widget on your Loop customer portal
Go to influence > Settings > Shopify settings and Platform API Settings
Copy Shop key and API key
Head over to Loop app. Under Integrations > Influence > Set-up instructions, paste the Shop Key and API Key and click on connect.
The loyalty widget will be enabled on the customer portal.
Frequently Asked Questions
Ques 1.) Will the discount codes generated for all loyalty programs also apply to subscription purchases?
Ans ) No, the discount codes generated via subscription rewards only will be applicable for subscriptions.
Ques 2.) How to change the loyalty widget texts?
Ans) You can change the texts by heading over to Loop > Integrations > Influence > "Texts" tab.
Ques 3.) How do I change the color of the widget?
Ans) The widget can be customized from customer portal > Themes > styles. You can even add a custom css to match your brand tonality!
Need help?
There is no need to worry. We are here to assist you. Please contact us at support@loopwork.co or feel free to reach out to us through the chat by clicking on the support beacon located at the bottom right corner.
Regards,
Loop Subscription Team 🙂
Updated on: 26/02/2025
Thank you!