Articles on: Settings

Account log

Managing a digital platform involves keeping track of various user actions to ensure security, accountability, and smooth operations. This is where Account Logs come into play. The Account Logs feature in Loop allows you to track and review user activities within your account. Each log includes detailed information such as timestamps, usernames, actions performed, and brief descriptions.


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Where to find account logs


Go to settings. Navigate down to Account log under Admin section.



Access account logs


  1. Account logs enables you to track a record of user activities within Loop, including timestamps, usernames, actions performed, and brief descriptions.
  2. You can review activities for a specific date range and search for users by email address and specific activities.
  3. Logs can also be exported with the current set of filters using “Export” button.



Types of Activities


Following are the activities tracked in Account Logs.


API Token Actions:

  • API token created
  • API token deleted
  • API token updated
    Auto Actions:
  • Auto translation started
  • Auto update order notes settings updated
  • Auto update product price settings updated
  • Auto update shipping price settings updated
    Benefit Page Actions:
  • Benefit page created
  • Benefit page deleted
  • Benefit page disabled
  • Benefit page enabled
  • Benefit page updated
    Bulk Action Actions:
  • Bulk action cancelled
  • Bulk action created
  • Bulk action initiated
  • Bulk update charge offset initiated
  • Bulk update delivery/pickup date fields initiated
  • Bulk update global billing hour initiated
  • Bulk update price action initiated
  • Bulk update shipping action initiated
    Bundle Actions:
  • Bundle created
  • Bundle custom JS updated
  • Bundle deleted
  • Bundle preferences updated
  • Bundle snippets installed
  • Bundle style updated
  • Bundle translation updated
  • Bundle updated
    Campaign Quick Action:
  • Campaign quick action created
    Cancellation Flow Actions:
  • Cancellation flow disabled
  • Cancellation flow enabled
  • Cancellation offer created
  • Cancellation offer deleted
  • Cancellation reason updated
  • Cancellation settings updated
  • Custom Widget Actions:
  • Custom widget activated
  • Custom widget deactivated
  • Custom widget updated
  • Customer Portal Actions:
  • Customer portal accessibility updated
  • Customer portal preferences updated
  • Customer portal texts updated
  • Customer portal theme created
  • Customer portal theme deleted
  • Customer portal theme published
  • Customer portal theme updated
  • Preference Actions:
  • Delivery method preference updated
  • Email preferences updated (multiple instances)
  • Event Quick Action Actions:
  • Event quick action created
  • Event quick action deleted
  • Event quick action updated
  • Flow Actions:
  • Flow created
  • Flow deleted
  • Flow updated
  • General Settings Actions:
  • General settings updated
  • Global billing hour updated
  • Integration Actions:
  • Integration connected
  • Integration disconnected
  • Inventory Settings Actions:
  • Inventory settings updated
  • Miscellaneous:
  • Logged in
  • Multilingual texts updated
    Preference Actions:
  • Notifications preference updated
  • Order schedule preferences updated (multiple instances)
  • Payment gateway updated
  • Prepaid subscription shipping settings updated
    Selling Plan Actions:
  • Selling plan created
  • Selling plan deleted
  • Selling plan label added on cart
  • Selling plan product mapping updated
  • Selling plan updated
    Subscription Actions:
  • Subscription created
  • Subscription shipping created
  • Subscription shipping deleted
  • Subscription shipping updated
  • Subscription tags updated
  • Subscription updated
  • Subscriptions link added on Customer account page
    Swap Actions:
  • Swap custom collections updated
  • Swap custom products updated
  • Swap excluded products updated
  • Swap settings updated
    Upsell Actions:
  • Upsell excluded bundles updated
  • Upsell excluded collections updated
  • Upsell excluded products updated
  • Upsell profile created
  • Upsell profile deleted
  • Upsell profile updated
  • Upsell recommended bundles updated
  • Upsell recommended collections updated
  • Upsell recommended products updated
  • Upsell settings updated
    User Actions:
  • User deleted
  • User permission updated
  • User role updated
    Widget Actions:
  • Widget added on product page
  • Widget created
  • Widget deleted
  • Widget published
  • Widget settings updated
  • Widget snippets installed
  • Widget unpublished
  • Widget updated


Need help?


There is no need to worry. We are here to assist you. Please contact us at support@loopwork.co or feel free to reach out to us through the chat by clicking on the support beacon located at the bottom right corner.


Regards,


Loop Subscription Team 🙂

Updated on: 25/02/2025

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