Auto-update product price
In this article, we will guide you through configuring your settings to ensure your product prices update automatically whenever changes are made to your catalog. This eliminates the need for manual updates to each product and ensures your customers consistently see accurate pricing information. Let's begin!
Where to find this setting
What do the options mean?
Need help?
You can find these settings in Loop > Settings > Auto-updates > Auto-update product prices
Note: This feature is available in the Growth plan and above only.
This section walks you through each trigger and explains the behaviour of each setting and toggle.
Based on the setting that you choose the discount behaviour varies and here is an example illustrating both in simple terms
Apply existing subscription discounts as currently configured on the product
Recalculate discounts as per the selling plan associated with the product. If no applicable selling plan is found, then the existing subscription discounts will be applied.
In the first option, any price updates triggered by changes in product price will be recalculated for the customer based on the discount % that was offered on the selling plan at the time of purchase. This means that customers who have already subscribed to your product will continue to receive the same discount percentage/amount even if the discount configured in the selling plan is different.
Let’s take an example where a merchant sells a monthly subscription box of beauty products for $30, and they offer a 10% discount to subscribers. If you enable auto-updating of product prices, and later decide to increase the price of your subscription box to $35 and change the discount to 15%, subscribers will continue to receive the 10% discount, which brings their price down to $31.50 (ie - 10% discount) regardless of the current discount % that is being offered to subscribers.
In the second option, any price updates that occur due to changes in your product catalog will also apply the latest discount as configured on your selling plan. This means that customers who have already subscribed to your product will receive the same updated discount % as set in the selling plan when the price of the product changes.
Let’s take the same example as above, but in this case lets assume the discount offered on selling plan has changed to 15%. The subscriber will recieve the updated 15% discount on their product when it’s price is updated in Shopify.
This setting ensures customers’ prices are always tracked with the current subscription discount and price as set in Shopify.
Note - In the case the product is not available on subscription / has been removed from the selling plan entirely. The discount would remain the same as the last known discount for the product.
Clicking the “Auto Update Product Prices” button will update the product/variant prices for all the existing subscriptions as per the current prices set in your shop catalog.
Checking this option will give you two frequency settings to choose from :
Daily - To update the product prices automatically at 1-3AM of your store time.
Automatically whenever the product price is updated.
Discount behaviour can be selected depending on 2 cases as per the choice.
Apply the discount as set for the product.
Recalculate the discount according to the selling plan associated with the product.
(If no selling plan is mapped to the product, the existing subscription discount is applied)
This option allows you to limit the feature to only the subscriptions where upcoming order reminder has not been sent or all the subscriptions.
Clicking the button will update the product/variant prices for all the existing subscriptions as per the current prices set in your shop catalogue. This action is not supported for existing prepaid subscriptions.
There is no need to worry. We are here to assist you. Please contact us at support@loopwork.co or feel free to reach out to us through the chat by clicking on the support beacon located at the bottom right corner.
Regards,
Loop Subscription Team 🙂
Content of the article
Where to find this setting
What do the options mean?
Need help?
Where to find this setting?
You can find these settings in Loop > Settings > Auto-updates > Auto-update product prices
Note: This feature is available in the Growth plan and above only.
What do the options mean?
This section walks you through each trigger and explains the behaviour of each setting and toggle.
How does the discount behaviour setting affect my subscribers?
Based on the setting that you choose the discount behaviour varies and here is an example illustrating both in simple terms
Apply existing subscription discounts as currently configured on the product
Recalculate discounts as per the selling plan associated with the product. If no applicable selling plan is found, then the existing subscription discounts will be applied.
In the first option, any price updates triggered by changes in product price will be recalculated for the customer based on the discount % that was offered on the selling plan at the time of purchase. This means that customers who have already subscribed to your product will continue to receive the same discount percentage/amount even if the discount configured in the selling plan is different.
Let’s take an example where a merchant sells a monthly subscription box of beauty products for $30, and they offer a 10% discount to subscribers. If you enable auto-updating of product prices, and later decide to increase the price of your subscription box to $35 and change the discount to 15%, subscribers will continue to receive the 10% discount, which brings their price down to $31.50 (ie - 10% discount) regardless of the current discount % that is being offered to subscribers.
In the second option, any price updates that occur due to changes in your product catalog will also apply the latest discount as configured on your selling plan. This means that customers who have already subscribed to your product will receive the same updated discount % as set in the selling plan when the price of the product changes.
Let’s take the same example as above, but in this case lets assume the discount offered on selling plan has changed to 15%. The subscriber will recieve the updated 15% discount on their product when it’s price is updated in Shopify.
This setting ensures customers’ prices are always tracked with the current subscription discount and price as set in Shopify.
Note - In the case the product is not available on subscription / has been removed from the selling plan entirely. The discount would remain the same as the last known discount for the product.
Auto update product price
Clicking the “Auto Update Product Prices” button will update the product/variant prices for all the existing subscriptions as per the current prices set in your shop catalog.
Checking this option will give you two frequency settings to choose from :
Daily - To update the product prices automatically at 1-3AM of your store time.
Automatically whenever the product price is updated.
Discount behaviour setting
Discount behaviour can be selected depending on 2 cases as per the choice.
Apply the discount as set for the product.
Recalculate the discount according to the selling plan associated with the product.
(If no selling plan is mapped to the product, the existing subscription discount is applied)
Subscription setting
This option allows you to limit the feature to only the subscriptions where upcoming order reminder has not been sent or all the subscriptions.
Update product prices for all existing subscriptions
Clicking the button will update the product/variant prices for all the existing subscriptions as per the current prices set in your shop catalogue. This action is not supported for existing prepaid subscriptions.
Need help?
There is no need to worry. We are here to assist you. Please contact us at support@loopwork.co or feel free to reach out to us through the chat by clicking on the support beacon located at the bottom right corner.
Regards,
Loop Subscription Team 🙂
Updated on: 15/09/2024
Thank you!