Articles on: Manage

Bulk actions

Bulk actions can help you say goodbye to the mundane task of manually updating subscriber tags or adding gifts or swapping products in specific subscriptions, and so much more in 3 simple steps.


Content of the article



What is the Bulk Actions feature?


Bulk action is a blessing that you can offer to your operations team suffering from the pain of manually doing the same tasks over and over for hundreds of subscriptions or subscribers.


Loop allows you to take the following bulk actions on specific or all subscriptions/subscribers:


  • For Subscriptions, you can take following actions based on subscription, product & order.


Subscription Based

Product Based

Order Based

Add discount

Swap product(s)

Charge order

Remove discount

Remove product(s) from subscription

Skip order

Change subscription status

Remove product(s) one time

Reschedule order

Remove anchor

Add product(s) as subscription

Delay order

Add/Update anchor

Add product(s) one time

Recalculate shipping

Change subscription plan


  • For Subscribers, you have two actions available i.e. Add or Remove customer tags.


NOTE: No notification is triggered to the subscribers except for 'Change subscription status', where you can opt to notify your customers.


Why Bulk Actions?


Bulk actions can help you achieve a lot of use cases listed below within a few minutes:


  • Swap a discontinued product with a relevant product from your current catalog.
  • Reward your loyal subscribers with an upgraded product by swapping it with the original product in the subscription.
  • Surprise your subscribers by adding a gift as a one-time option to their subscription.
  • Remove an out-of-stock product for a one-time from subscriptions in no time.
  • Refrain from manually updating subscribers' tags when it can be done in a few clicks.
  • Remove a discontinued discount code that was once active.


How to create and run Bulk Actions?


Here are the steps to create and run the Bulk actions with ease.


  • Go to Loop > Subscriptions > Bulk actions > Create new action.


  1. Choose the entity - ‘Subscription’ or ‘Customer’ you want to take action on.



  1. Select all or specific subscriptions/customers that you want to be impacted.



  • All subscriptions - implies that the decided action will be taken on all your subscriptions.


  • Specific subscriptions - you can further choose from a list of multiple conditions to choose specific subscriptions that should be impacted.


  1. Decide the actions you want run for the selected cohort.



Note: Multiple swapping would work only if the discount setting is the same for all the swaps.


  1. You can add the email to get notified after completion of action (optional). Save the configurations & you will be redirected to bulk actions page.



  1. On bulk actions page, you can see a bulk action is created. Click on "Run action" to initiate the bulk action.



Note: We recommend running bulk actions during the least storefront activity hour to avoid any conflicting updates made by customers and bulk action simultaneously.


How to track and manage Bulk Actions?


On the Bulk Actions page, you can filter actions based on several criteria:


  • Date Range: Select a specific time period to view bulk actions.
  • Action Created By: Filter actions created via admin or system.
  • Actions Taken: Narrow down actions based on the type of changes made (e.g., subscription updates, product swaps).
  • Status: View the status of bulk actions, whether they are created, in progress, canceled, completed, and more.



FAQs


How do I mass cancel all subscriptions?

This can be achieved by running a bulk action on all the active subscription and change their subscription status to cancel.

You can anytime create the bulk action from Tools & Apps > Bulk actions > Create Bulk Action.



Here are some related articles that may offer additional insight and context.



Need help?


No worries - we're here for you!

If you have any questions or need assistance, feel free to email us at support@loopwork.co or chat with us using the support beacon at the bottom right of your screen.


Regards,

Loop Subscriptions Team 🙂


Return to top

Updated on: 10/07/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!