Articles on: Integrations

Postscript

Postscript is a premier SMS marketing platform tailored for Shopify merchants. It offers tools for relationship-building, customer engagement, and achieving impressive ROI. Deeply integrated with Shopify, it's trusted by over 10,000 brands to transform conversations into conversions.

By integrating Loop Subscriptions with Post Script, you can set up transactional journeys to send SMS messages to your subscribers, and you can send one-click password-less links to allow subscribers to modify their subscriptions.

Key features


Set up automation flows to notify customers about subscription events like Subscription started, Upcoming Order, Order Skipped, Payment Failed, Subscription Paused, Subscription Resumed, Subscription Cancelled etc.
Target subscribers by creating segments based on active subscriptions, products subscribed, cancelled subscriptions, and completed orders.


In this article, you'll learn how to integrate Postscript with Loop Subscriptions. Once you've connected your Postscript account, you'll be able to send Loop Subscription events on Postscript and trigger custom SMS flows and campaigns.


Contents of the article



Loop data synced with Postscript
Setting up Postscript integration
Integration statistics
Need help?


Loop data synced with Postscript


Loop Subscription events which are synced with Postscript and can be used to trigger Postscript Automations are:

Event typeDescription
subscription_createdNew subscription is created
subscription_pausedSubscription is paused
subscription_resumedSubscription is resumed
subscription_cancelledSubscription is cancelled
subscription_reactivatedSubscription is reactivated
subscription_expiredSubscription is expired
order_upcomingUpcoming recurring order reminder
order_skippedOrder skipped
order_out_of_stockOrder delayed/skipped out of stock
order_processedOrder processed successfully
order_partially_processedOrder partially processed
payment_attempt_failed_with_retries_leftPayment failed with retries left
payment_attempt_failed_last_retry_leftPayment failed with only 1 retry left
payment_attempt_failedPayment failed with no retries left
payment_method_expiring_soonPayment method expiring
flow_completedLoop flow executed successfully
customer_activationCustomer created subscription but have not created the customer account yet


Customer Properties: Loop updates the subscription-related properties for Postscript subscribers which can be used for segmentation and filtering. For example, subscribers having at least one active Loop subscription.


Setting up Postscript integration


To connect with Postscript, please navigate to your Postscript account and obtain the Private API Key by following below steps:

In the Postscript side menu, click on your Shop name and then select API.
Click on the Create Security Key Pair button and generate a new API key by confirming the action.
Add a label to the newly generated API key for future reference, eg - ‘Loop Integration’.
Click on the Show button in the Private Key column to reveal the key value. You will need to copy and paste it in the Postscript API Key section below.

Check out the image shown below, we've highlighted an example API Key.



Copy and paste the above key in the Postscript API key field in the Set up Instructions tab inside the Postscript Integration page on Loop and click on "**Connect**" button.




Integration statistics


Once you have connected the Postscript account successfully, you can see the integration statistics having details of Loop events synced in a particular time period and if there has been any error occurred.




Still Need help?


There is no need to worry. We are here to assist you. Please contact us at support@loopwork.co or feel free to reach out to us through the chat by clicking on the support beacon located at the bottom right corner.

Regards,

Loop Subscription Team 🙂

Updated on: 04/07/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!