Smile.io
Smile.io is the reviews and loyalty platform for e-commerce, helping you establish brand credibility by building trust and giving your customers a voice. By integrating Loop subscriptions with Smile.io, you can reward loyalty points to your subscribers based on their order activity and let them redeem points by applying discount codes generated by Smile.io on their subscriptions.
Key features:
- Make discount codes generated by Smile.io compatible with Loop subscriptions.
- Increase subscription retention by allowing customers to redeem their loyalty points while placing subscription orders.
- Building consumer trust and rewarding them for their interaction with you are the goals of point systems, VIP tiers, and referrals.
- Giving your consumers a voice and attracting new ones are made easier by product reviews, ratings, and user-generated material. Utilizing clever integrations, you can highlight your reviews where they matter.
In this article
How to integrate Loop with Smile.io?
Prerequisites
Before starting the integration process, we need to make sure these things are in place.
✅ You have an active Smile.io account. If not, please create from here
✅ Smile.io widget should be enabled on Shopify store - Live theme
✅ Merchants should be on Loop’s Starter plan or above.
If the above prerequisites are met, follow these steps to complete the process.
- Navigate to Loop > Tools & apps > Apps > Smile.io and click on Connect.
- Now navigate to the Set up instructions tab and click on Connect.
- Once the connection is successful, the integration status will now be showing as Connected.
How can customers use the discount codes?
To add the smile.io discounts on the upcoming order, we need to make sure these things are in place.
Pre-requisites
✅ “Apply discounts” to be enabled in Loop > Customer portal > Preferences
✅ The customer should be able to access the Loop Subscriber portal
Follow these steps to complete the process.
- Subscriber logs in to the customer portal.
- Once the prerequisites are met, the customer can redeem the Smile discount code directly from the customer portal, and then they can apply the discount code directly to the discount section on their subscription portal.
Need help?
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If you have any questions or need assistance, feel free to email us at support@loopwork.co or chat with us using the support beacon at the bottom right of your screen.
Regards,
Loop Subscriptions Team 🙂
Updated on: 11/08/2025
Thank you!