Subscriptions migration
Loop offers seamless tools and white-glove services to help you transition existing subscriptions from your current platform/app into Loop. This guide explains both the automated migration by our migration experts and the manual migration options for smaller volumes. We recommend reaching out to us at migrations@loopwork.co for a smooth, white-glove experience.
There are two ways to migrate subscriptions:
White-glove migration by Loop team
Manual migration using Loop’s inbuilt utility
Prerequisites
White-glove migration service
Manual subscription migration
Related articles
Need help?
Here are a few things that you are required to have before we proceed further with this guide
A valid Shopify merchant account
Loop Subscriptions app installed on the store.
In the case of legacy/non-Shopify platforms - Payment migration has to be completed prior to subscription migration.
Access to the platform or app from which you want to migrate the subscriptions.
Must satisfy Shopify’s eligibility criteria for Subscriptions.
Note: If migrating from a non-Shopify platform, payment import must be completed first. Reach out to us if you're unsure about eligibility or compatibility.
–> Learn more about Shopify’s Eligibility requirements for Native Subscriptions
Reach out to us at migrations@loopwork.co to have your subscriptions migrated by our professional team of migration experts who ensure that our customers are ensured a white-gloved, stress-free experience. All that is needed would be a data export from the platform that you are migrating from, and we will take care of the rest.
Our team takes care of everything-from data formatting to import. Here's a sample CSV of the format that we use for our migration process.
Note: We provide free migration for any brand which is on the GROWTH plan and above
The merchant can choose to manually migrate their subscriptions from other platforms to Loop using the inbuilt utility. This facilitates the migration process by allowing you to create the subscription contract manually on the platform.
Requirements:
At least one subscription-compatible payment method in Shopify.
→ Check for compatible Shopify payment methods
You can use our Payment Migration Guide to import payment tokens first.
Follow these steps to complete the process.
Navigate to Loop app > Subscriptions > Create subscription manually
Search for customer and fill in product and plan details.
Save and review.
Note: If your payment tokens are vaulted on Shopify and still you are not able to get payment method in the above process, please reach out to support@loopwork.co to run payment sync for your subscribers
Tip: This method is best suited when you have less than 50 subscriptions on your previous platform
–> Learn more about how to Create a Subscription Manually on Loop
Here are some related articles that may offer additional insight and context.
Compatible payment providers on Shopify
Create a Subscription Manually for a customer
No worries - we're here for you!
If you have any questions or need assistance, feel free to email us at support@loopwork.co or chat with us using the support beacon at the bottom right of your screen.
Regards,
Loop Subscriptions Team 🙂
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There are two ways to migrate subscriptions:
White-glove migration by Loop team
Manual migration using Loop’s inbuilt utility
In this article
Prerequisites
White-glove migration service
Manual subscription migration
Related articles
Need help?
Prerequisites
Here are a few things that you are required to have before we proceed further with this guide
A valid Shopify merchant account
Loop Subscriptions app installed on the store.
In the case of legacy/non-Shopify platforms - Payment migration has to be completed prior to subscription migration.
Access to the platform or app from which you want to migrate the subscriptions.
Must satisfy Shopify’s eligibility criteria for Subscriptions.
Note: If migrating from a non-Shopify platform, payment import must be completed first. Reach out to us if you're unsure about eligibility or compatibility.
–> Learn more about Shopify’s Eligibility requirements for Native Subscriptions
White-glove migration service
Reach out to us at migrations@loopwork.co to have your subscriptions migrated by our professional team of migration experts who ensure that our customers are ensured a white-gloved, stress-free experience. All that is needed would be a data export from the platform that you are migrating from, and we will take care of the rest.
Our team takes care of everything-from data formatting to import. Here's a sample CSV of the format that we use for our migration process.
Note: We provide free migration for any brand which is on the GROWTH plan and above
Manual subscription migration
The merchant can choose to manually migrate their subscriptions from other platforms to Loop using the inbuilt utility. This facilitates the migration process by allowing you to create the subscription contract manually on the platform.
Requirements:
At least one subscription-compatible payment method in Shopify.
→ Check for compatible Shopify payment methods
You can use our Payment Migration Guide to import payment tokens first.
Follow these steps to complete the process.
Navigate to Loop app > Subscriptions > Create subscription manually
Search for customer and fill in product and plan details.
Save and review.
Note: If your payment tokens are vaulted on Shopify and still you are not able to get payment method in the above process, please reach out to support@loopwork.co to run payment sync for your subscribers
Tip: This method is best suited when you have less than 50 subscriptions on your previous platform
–> Learn more about how to Create a Subscription Manually on Loop
Related articles
Here are some related articles that may offer additional insight and context.
Compatible payment providers on Shopify
Create a Subscription Manually for a customer
Need help?
No worries - we're here for you!
If you have any questions or need assistance, feel free to email us at support@loopwork.co or chat with us using the support beacon at the bottom right of your screen.
Regards,
Loop Subscriptions Team 🙂
Return to top
Updated on: 25/06/2025
Thank you!