• Payment recovery

  Payment recovery is all about managing failed payments and declined cards to reclaim lost revenue. In subscription businesses, handling these hiccups smoothly is key to keeping things running without stress. Loop Subscriptions offers a powerful payment recovery feature built right into the app. Using smart predictive logic, it helps identify potential payment issues before they happen, significantly reducing failed subscriptions. By automating this process, you can maintain steady cash floFew readers

• Product swapping using Loop flows

  Product swapping is a widely used feature within Loop flows, especially for subscriptions that begin with a bundled setup and later transition to a simpler recurring product. Real-world examples of product swap in action A customer’s first order might include both a coffee roaster and coffee beans, while future orders contain only the beans. In a water purifier subscription, the initial shipment might include the purifier unit, and subsequent orders include only replacement filtersFew readers

• Subscription Upgrades

  The Subscription Upgrade feature allows brands to increase LTV and AOV by offering personalized upgrade paths that encourage customers to commit to larger packs or longer cadences. Content of the article What is Subscription Upgrade? How it works for customers Setting up upgrades in the admin portal Personalizing the upgrade experience UnderstFew readers

• Mystery rewards

  Mystery rewards are surprise incentives given to subscribers as part of their subscription journey, without revealing the exact reward in advance. Unlike regular rewards that are clearly communicated (e.g., "Get 10% off after 3 renewals"), mystery rewards create excitement and anticipation by keeping the benefit hidden until it's unlocked. This element of surprise not only delights customers but also drives stronger engagement and loyalty. For brands, it’s a powerful tool to improve retentiFew readers

• Streaks

  The Streaks feature allows brands to gamify the subscriber journey by rewarding customers who consistently place their subscription orders on time. On the customer portal, 60-70% of actions are negative-skipping, pausing, or cancelling subscriptions, and only 50-60% of second orders are attempted. This significantly disrupts the subscription cycle and leads to unpredictable revenue for brands. Inconsistent subscription behaviour not only impacts product effectiveness for users but aFew readers

• Loop flows

  Loop flows is a feature that allows you to set up automated actions that are performed based on certain triggers that are configured in Loop. With flows, you can set up automated product swaps at X orders, higher discounts at Y orders, gift products at Z orders, and even a combination of all of these and more to drive up your subscription and improve subscriber retention by gamifying subscriptions. This guide walks you through the different configurations available on Loop flows and the useSome readers

• Cancellation flows

  This guide will walk you through how you can configure cancellation flows on Loop. This guide will ensure that you are set up in the best way possible to reduce your cancellation rates. Contents of the article What are cancellation flows How do I set this up? Cancellation Offers What do my customers see? Cancellation Analytics NeedSome readers

• Cancellation offers

  Content of the article What is a Cancellation Offer? How do I set this up Suggested Reads Help section What is a Cancellation Offer? Offering a cancellation incentive to customers as they attempt to terminate their current subscription can serve as an effective strategy for businesses to retain their customer base and mitigate churn. Customer decisions to cancel subscriptionFew readers

• Quick actions

  Quick action URLs are magic links you can send to your customers to take specific actions quickly without making them navigate through the customer portal searching for a particular action. All these actions work seamlessly with our marketing integrations like Klaviyo, Omnisend, Recart, and Attentive and give you complete control & flexibility while sending customer notifications. Contents of the article Why use quick action URLs? Types of Quick Action URLs How to create a quSome readers

• How to use Quick actions in Klaviyo?

  Quick action URLs are powerful magic links that enable customers to take specific subscription-related actions seamlessly, without needing to navigate through the customer portal. These links can be leveraged in marketing integrations like Klaviyo to enhance customer engagement and improve subscription retention. This guide will walk you through how to use Quick Action URLs within Klaviyo, followed by some case studies on how you can leverage the integration to boost engagement, AOV & customerFew readers