• Update payment from customer portal

  This guide will walk you through the payment update options available for a customer on their subscription management customer portal. Same as the admin portal, customers can also add a new card, update the card or billing address, and switch between cards. In this article Customer portal payment preferences Update the current payment method (5-update-the-current-paymentFew readers

• Update payment from admin portal

  This guide will walk you through the payment update options available for a brand store admin on the Loop admin portal. In cases where the customer reached out to you and asked you to either update their card details or switch to another payment method, then you can seamlessly update, edit or trigger an email to the customer to update their payment. In this article Accessing the current payment method Update the current payment methodFew readers

• Getting started with Loop

  Loop is an all-in-one Shopify subscription app that helps DTC brands grow, manage and retain their subscribers. Loop offers better features at a lower transaction fee, seamless migration with zero data loss, and the fastest support in the industry. In this article What are subscriptions? (5-what-are-subscriPopular

• Selling plans

  A selling plan allows brands to offer products on a subscription basis by defining billing and delivery frequencies, such as weekly, monthly, or yearly. These plans help structure how and when customers are charged and how often they receive the product. In Loop, selling plans are created and managed through the selling plans section of the app. Each plan can be configured with various settings like frequency, discounts, anchor days, and more, giving merchants flexibility to tailor subscriptionPopular

• Mapping products to a selling plan

  After creating your selling plans, the next important step is mapping products to them. This ensures that the subscription logic, including delivery frequency, billing cycles, and discounts - is applied to the correct products. For instance, if a selling plan includes four delivery frequency options, all mapped products will display those options to customers during checkout. This mapping is crucial for enabling subscription functionality on your storefront. (https://storage.crisp.chat/userFew readers

• Hide one-time purchase option

  To maximize customer lifetime value and promote recurring revenue, you may want to hide the one-time purchase option on your product widget for certain items. This ensures that only subscription purchase options are visible to customers on the storefront, gently nudging them toward subscribing instead of making one-off purchases. This approach is especially useful for products that are consumable or intended for repeated use, such as supplements, coffee, personal care items, or pet food, whFew readers

• Default tax being added

  Sometimes, the merchants reach out stating that Loop is adding default tax onto the product price which conflicts with the app that they have on the site to manage EU tax rates. This article is to clarify the issue once and for all. We'll proceed further by taking a real-life example of a merchant where a default tax was being added to their product prices and they thought thaFew readers