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Articles on:Getting started
Guides to get you started on super-powering your subscriptions

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  • Getting started
  • Migration
  • Acquire
  • Manage
  • Retain
  • Bundles
  • Upsells
  • Customer portal
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  • Settings
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  • Widget configuration guide
    The Loop widget is highly configurable to meet diverse subscription needs. Using the settings panel, merchants can customize the widget’s appearance, behavior and text to match their brand and customer experience goals. This article will guide you through the available settings across configuration, preferences, styles, and texts, helping you deliver a seamless and branded subscription experience to your shoppers. In this article Configuring the Loop widget (5-configuring-the-loFew readers
  • Getting started with Loop
    Loop is an all-in-one Shopify Subscription app that helps DTC brands grow, manage and retain their subscribers. Loop offers better features at a lower transaction fee, seamless migration with zero data loss, and the fastest support in the industry. In this article What are subscriptions? Types of subscriptions Setting up subscriptions Boost your subscription business (5-boost-your-subscPopular
  • Selling plans
    Selling plans enable customers to subscribe to a product by giving them options for different billing frequencies like weekly, monthly, yearly, etc. These configurations are set up in the Selling Plans section of the Loop app. If you are using a 3rd-party app and then trying to explore Loop Subscriptions as well, it is possible that their widget will be showing our selling plans and create havoc. Content of the article What are selling plans HowPopular
  • Map products to selling plans
    Once selling plans are created, the next step is to map products to these plans. Mapping a product to a selling plan allows it to be purchased according to the options set within the plan. For example, if a selling plan offers 4 delivery frequencies, all mapped products will be available for purchase with any of those frequencies. Content of the article How to map pFew readers
  • Loop widget setup
    The Loop widget enables customers to easily subscribe to products directly from the product page. It displays subscription options like delivery frequency, discounts, and other benefits, making it simple for users to choose recurring orders over one-time purchases. For merchants, this widget acts as the key entry point for acquiring and converting subscription customers. By offering clear, customizable options right where users shop, it helps boost subscription adoption and creates a seamless pPopular
  • Troubleshooting widget issues
    While we've designed the Loop widget installation process to be as seamless as possible, there can be instances where the widget may not appear or function as expected. This article will walk you through the most common reasons why the subscription widget might not show up on your product page and how to resolve them. We'll also highlight important prerequisites, theme compatibility checks, and tips for verifying correct setup to ensure your subscription experience goes live without issues.Few readers
  • Hide one-time purchase option
    To maximize customer lifetime value, you might want to hide the One-time Purchase option from the product widget for specific products. This allows only subscription options to be visible to customers, encouraging recurring purchases. Prerequisites: The Loop Widget should be installed properly and working fine. If this is not met, refer to this article to install the widget. The product should be mappedFew readers
  • Selling plan not visible
    Selling plans enable customers to subscribe to a product by giving them options for different billing frequencies like weekly, monthly, yearly, etc. Sometimes, an issue arises, which is that the Selling plan name is not visible on the cart pop-up and/or main cart page. Here is a step-by-step guide to resolve this issue. We will pick up a sample product for this and perform the required actions. For example: (https://storage.crisp.chat/users/helpdesk/website/1ff1ba0a76f34400/2e1faea6-d40b-Few readers
  • Selling plan not passing
    The selling plan not passing on the product page and/or main cart page is a really big issue because if the selling plan doesn't get passed, the customer won't be able to checkout till it gets passed. Here is a step-by-step guide to resolve this issue. Validation Loop already provides a one-click action to start showing the selling plan name on the cart. Clicking this button, we insert our code snippet into their cart file. Validation 1: Go to the checkout page after addingFew readers
  • Default tax being added
    Sometimes, the merchants reach out stating that Loop is adding default tax onto the product price which conflicts with the app that they have on the site to manage EU tax rates. This article is to clarify the issue once and for all. We'll proceed further by taking a real-life example of a merchant where a default tax was being added to their product prices and they thought thaFew readers

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