Subscription modifications

• Edit subscription products

  With Loop Subscriptions, you have a powerful editor that allows changes to be made to an active subscription, whether it's related to products, billing, shipping, or payment. In this guide, we’ll focus specifically on how to edit subscription products, covering all the key actions you can take as a merchant. In this article Edit existing product Add a new product Add a discount Related articles (5-reFew readers

• Change billing and delivery schedule

  In this guide, we will be discussing in detail how to make billing and delivery changes and hope to resolve all your queries related to it. List of billing and delivery related changes available Accessing subscription detail page Change the delivery frequency Change the billing behaviour Add/remoFew readers

• Skip upcoming order

  This article describes how the skip function works in Loop SubscriptionsFew readers

• Payment modifications

  This guide will walk you through on how you can update the payment method of the customer from the Subscription Management portal. There are two options in the payment details section. Update payment method Edit Payment method This option can be found under Loop Subscriptions Subscription ID Payment Details Update payment method (https://storage.crisp.chat/users/helpdesk/website/d34034252e6c3800/5c83dbe8-fdfe-4cdd-Few readers

• Order notes and attributes

  Order notes and attributes are additional information or instructions provided by the customer during the checkout process. This article will guide you through Order notes and attributes, along with its use case, benefits, and set-up process. What are Order Notes and Order Attributes? What are the use cases? How can this be used? How can you leverage this feature? (5-how-to-leverage-thisFew readers

• Admin portal overview

  This article provides an overview of the admin portal and navigation of major features. Navigation Default page when you log in to Loop is the Home page. Here you can see your major subscription stats The following pages in the navigation menu provide access to Loop's main features: Subscriptions: Access details of subscriptions and orders. Analytics: Insights abouFew readers

• Payment Errors

  In this guide, we’ll walk you through the common payment-related errors that can pop up with subscription orders and give you simple troubleshooting steps to get everything back on track. Content of the article: Payment errors table Payment errors and troubleshooting steps Best practices tFew readers

• Create subscriptions manually

  There are certain situations where creating a subscription manually becomes necessary. Using this feature in Loop, merchants can create a new subscription by directly entering the customer’s details along with the desired product and plan information. This is particularly useful when a customer reaches out to the merchant’s support team requesting a subscription for a new product. In such cases, the recommended approach is to ask the customer to add the product directly from the customer portalFew readers

• Bulk actions

  Bulk actions can help you say goodbye to the mundane task of manually updating subscriber tags or adding gifts or swapping products in specific subscriptions, and so much more in 3 simple steps. Content of the article What is the Bulk actions feature? Why Bulk actions? How to create and run Bulk Actions How to track and manage bulk actions? (5-how-to-track-and-manage-bulkFew readers

• Subscription tags

  Subscription and Order Tags are a powerful way to differentiate subscribers from one-time purchasers by automatically tagging customers and orders based on their subscription status. These tags can be used across Shopify and third-party apps to build meaningful customer segments and power targeted marketing campaigns. Loop lets you apply tags like 'active', 'paused', or 'dunning' to customers, and add detailed order-level tags such as subscription ID, bundle name, or billing frequency. ThisPopular

• Activity Log

  The Activity Log provides insight into the actions taken on a subscription. With it, you can access detailed information about various events, such as when and how a subscription was cancelled, paused, merged, or when any flow was executed. The log also records the exact time and date of these actions and indicates whether they were performed by the admin or through the customer portal. Content of the article Where to access activity log on loop? (5-where-to-access-activity-log-oFew readers