Migration overview
Loop migration process
Migrating your existing subscriptions from another platform to Loop can feel like a big task, but it doesn’t have to be. Whether you're moving from Recharge, Bold, Smartrr, Skio, Seal, WooCommerce, or another system, Loop offers a smooth, structured process to get you up and running quickly. This guide walks you through everything you need to know to ensure a successful and stress-free migration experience. In this article Before you start - Prerequisites (5-before-you-start-prerSome readersCustomer migration
If you are coming from a non-Shopify platform then you can enter it into a customer CSV file, and then import the CSV file into your Shopify admin. You can also use the customer CSV template to build a new customer list. Things that are covered in this article are Exporting Customer Data Importing Customer Data You can only import customer CSV files that are 1 MB or smaller. To get around this restriction, you can use multipleFew readersPayment migration
Payment migration refers to the process of importing customer payment tokens from external providers (e.g., Stripe, PayPal Express, Authorize.net, Braintree) into Shopify. This ensures that your existing customers can continue being billed through your current provider, without needing to re-enter their payment details immediately.Some readersSubscriptions migration
Loop offers seamless tools and white-glove services to help you transition existing subscriptions from your current platform/app into Loop. This guide explains both the automated migration by our migration experts and the manual migration options for smaller volumes. We recommend reaching out to us at migrations@loopwork.co for a smooth, white-glove experience. There are two ways to migrate subscriptions White-glove migration by Loop team Manual migration using Loop’s inbuilt utilFew readers
Payment platforms
Import from Stripe
If you’re migrating to Loop from a platform using Stripe, this guide helps you securely import customer payment details into Shopify. By connecting Stripe and using Loop’s migration utility, you can map payment methods without needing customers to re-enter card info. Once done, you can create and manage subscriptions directly in the Loop app, ensuring a smooth, hassle-free transition. In this article Prerequisites for customer migration from Stripe (5-prerequisites-for-customer-mFew readersImport from Authorize.net
If you’re migrating to Loop from a platform using Authorize, this guide helps you securely import customer payment details into Shopify. By connecting Authorize and using Loop’s migration utility, you can map payment methods without needing customers to re-enter card info. Once done, you can create and manage subscriptions directly in the Loop app, ensuring a smooth, hassle-free transition. In this article Prerequisites for customer migration from Authorize.net (5-prerequisites-fFew readersImport from PayPal Express
If you’re migrating to Loop from a platform using PayPal Express, this guide helps you securely import customer payment details into Shopify. By connecting PayPal Express and using Loop’s migration utility, you can map payment methods without needing customers to re-enter card info. Once done, you can create and manage subscriptions directly in the Loop app, ensuring a smooth, hassle-free transition. In this article Prerequisites for customer migration from PayPal Express (5-prerFew readersConnect secondary payment method on Shopify / Loop
This guide walks you through the process of connecting your legacy subscription provider’s payment gateway (e.g., Stripe, Authorize.net, PayPal Express) as a secondary payment method on your Shopify store using the Loop app. This is essential for importing and vaulting existing customer payment methods when migrating subscriptions. In this article Prerequisites for secondary connection Step by step guide to connect secondary payment mFew readers
Subscription platforms
Migrate from Recharge Legacy
Pre-requisites Connect Payment Provider to Shopify Migrate from Recharge White glove migration walkthrough Need help? Pre-requisites Loop widget must be live on the storefront and account page should point to Loop customer portal ( guide (https://learn.loopwork.co/en/article/getting-started-with-loop-Few readersMigrate from Bold Legacy (V1)
In this article, we will be covering in depth the steps / process to migrate from Bold Legacy subscription app. Pre-requisites Request Bold team for a migration data export How to create an API token in Bold V1 Migration from Bold v1 Facing issues ? Pre-requisFew readersMigrate from Bold Native (V2)
Pre-requisites Migrate from Bold White glove migration walkthrough Need help? Pre-requisites There are a few prerequisites that the Loop team requires before proceeding with a subscription import. Loop widget must be live on the storefront and account page should point to Loop customer portal ( guide (https://learn.loopwork.co/en/article/getting-started-wiFew readers