Migration overview
Loop migration process
Migrating your existing subscriptions from another platform to Loop can feel like a big task, but it doesn’t have to be. Whether you're moving from Recharge, Bold, Smartrr, Skio, Seal, WooCommerce, or another system, Loop offers a smooth, structured process to get you up and running quickly. This guide walks you through everything you need to know to ensure a successful and stress-free migration experience. In this article Prerequisites Understanding your plaSome readersCustomer migration - Importing customers in Shopify
If you're migrating from a non-Shopify platform, you can bring your customer information into Shopify using a CSV file. Shopify allows you to upload customer details in bulk through its admin panel using a predefined CSV format. This helps ensure a smooth transition before you begin setting up subscriptions with Loop.Few readersPayment migration
Payment migration refers to the process of importing customer payment tokens from external providers (e.g., Stripe, PayPal Express, Authorize.net, Braintree) into Shopify. This ensures that your existing customers can continue being billed through your current provider, without needing to re-enter their payment details immediately.Some readersSubscriptions migration
Loop offers seamless tools and white-glove services to help you transition existing subscriptions from your current platform/app into Loop. This guide explains both the automated migration by our migration experts and the manual migration options for smaller volumes. We recommend reaching out to us at migrations@loopwork.co for a smooth, white-glove experience. There are two ways to migrate subscriptions White-glove migration by Loop team Manual migration using Loop’s inbuilt utilFew readers
Payment platforms
Import from Stripe
If you’re migrating to Loop from a platform using Stripe, this guide helps you securely import customer payment details into Shopify. By connecting Stripe and using Loop’s migration utility, you can map payment methods without needing customers to re-enter card info. Once done, you can create and manage subscriptions directly in the Loop app, ensuring a smooth, hassle-free transition. In this article Prerequisites for customer migration from Stripe (5-prerequisites-for-customer-mFew readersImport from Authorize.net
If you’re migrating to Loop from a platform using Authorize, this guide helps you securely import customer payment details into Shopify. By connecting Authorize and using Loop’s migration utility, you can map payment methods without needing customers to re-enter card info. Once done, you can create and manage subscriptions directly in the Loop app, ensuring a smooth, hassle-free transition. In this article Prerequisites for customer migration from Authorize.net (5-prerequisites-fFew readersImport from PayPal Express
If you’re migrating to Loop from a platform using PayPal Express, this guide helps you securely import customer payment details into Shopify. By connecting PayPal Express and using Loop’s migration utility, you can map payment methods without needing customers to re-enter card info. Once done, you can create and manage subscriptions directly in the Loop app, ensuring a smooth, hassle-free transition. In this article Prerequisites for customer migration from PayPal Express (5-prerFew readersConnect secondary payment method on Shopify / Loop
This guide walks you through the process of connecting your legacy subscription provider’s payment gateway (e.g., Stripe, Authorize.net, PayPal Express) as a secondary payment method on your Shopify store using the Loop app. This is essential for importing and vaulting existing customer payment methods when migrating subscriptions. In this article Prerequisites for secondary connection Step by step guide to connect secondary payment mFew readers
Subscription platforms
Migrate from Smartrr
If you’re currently using Smartrr and want to move to Loop, our migration team can help you transfer all your active subscriptions smoothly with zero disruption to your customers. In this article Pre-requisites Migrate from Smartrr White glove migration walkthrough Related articles Need help? Pre-requisites Before we can begiFew readersMigrate from Recharge Legacy
Migrating your subscription setup from Recharge Legacy to Loop is a smooth and fully supported process with our white glove migration service. In this article, you'll find everything you need to prepare for migration, including key pre-requisites, how to connect your payment provider to Shopify, the step-by-step Recharge migration process, and a complete walkthrough of our white glove support. In this article Pre-requisites Connect payment provider to ShopifFew readersMigrate from Bold
If you’re currently using Bold and want to move to Loop, our migration team can help you transfer all your subscriptions smoothly with zero disruption to your customers. In this article Pre-requisites Migrate from Bold White glove migration walkthrough Related articles Need help? Pre-requisites Before proceeding with a subscriptFew readers