Subscription modifications
Subscription management overview
By using Loop subscriptions, brands unlock access to a comprehensive subscription management platform. From the admin portal, you can seamlessly manage every aspect of a subscription, including product details, billing frequency, shipping preferences, payment methods, and more. Whether it's updating subscriber information or taking key actions like pause, cancel, reschedule, or product swap, everything can be handled efficiently from a single place. This article aims to walk you through alFew readersEdit subscription products
With Loop Subscriptions, you have a powerful editor that allows changes to be made to an active subscription, whether it's related to products, billing, shipping, or payment. In this guide, we’ll focus specifically on how to edit subscription products, covering all the key actions you can take as a merchant. In this article Edit existing product Add a new product Add a discount Related articles (5-reFew readersSkip upcoming order
This article describes how the skip function works in Loop SubscriptionsFew readersPayment modifications
This guide will walk you through on how you can update the payment method of the customer from the Subscription Management portal. There are two options in the payment details section. Update payment method Edit Payment method This option can be found under Loop Subscriptions Subscription ID Payment Details Update payment method (https://storage.crisp.chat/users/helpdesk/website/d34034252e6c3800/5c83dbe8-fdfe-4cdd-Few readersOrder notes and attributes
Order notes and attributes are additional information or instructions provided by the customer during the checkout process. This article will guide you through Order notes and attributes, along with its use case, benefits, and set-up process. What are Order Notes and Order Attributes? What are the use cases? How can this be used? How can you leverage this feature? (5-how-to-leverage-thisFew readers
Payment Errors
In this guide, we’ll walk you through the common payment-related errors that can pop up with subscription orders and give you simple troubleshooting steps to get everything back on track. Content of the article: Payment errors table Payment errors and troubleshooting steps Best practices tFew readersCreate subscriptions manually
There are certain situations where creating a subscription manually becomes necessary. Using this feature in Loop, brands can create a new subscription by directly entering the customer’s details along with the desired product and plan information. This is particularly useful when a subscriber reaches out to the merchant’s support team requesting a subscription for a new product. In such cases, the recommended approach is to ask the customer to add the product directly from the customerFew readersBulk actions
Bulk actions can help you say goodbye to the mundane task of manually updating subscriber tags or adding gifts or swapping products in specific subscriptions, and so much more in 3 simple steps. Content of the article What is the Bulk actions feature? Why Bulk actions? How to create and run Bulk Actions How to track and manage bulk actions? (5-how-to-track-and-manage-bulkFew readersSubscription tags
Subscription and Order Tags are a powerful way to differentiate subscribers from one-time purchasers by automatically tagging customers and orders based on their subscription status. These tags can be used across Shopify and third-party apps to build meaningful customer segments and power targeted marketing campaigns. Loop lets you apply tags like 'active', 'paused', or 'dunning' to customers, and add detailed order-level tags such as subscription ID, bundle name, or billing frequency. ThisPopularActivity Logs
The Activity logs provides a detailed timeline of all actions taken on a subscription. It helps brands track events such as cancellations, pauses, merges, product swaps, address changes, or execution of flows. Each log entry captures the exact date and time of the action, along with who performed it, whether it was triggered by an admin or initiated by the subscriber through the customer portal. This visibility helps ensure transparency, troubleshoot issues efficiently, and maintainFew readers