Subscription actions

• Edit subscription products

  With Loop Subscriptions, you have a powerful editor that allows changes to be made to an active subscription, whether it's related to products, billing, shipping, or payment. In this guide, we’ll focus specifically on how to edit subscription products, covering all the key actions you can take as a merchant. In this article Edit existing product Add a new product Add a discount Related articles (5-reFew readers

• Subscription notes and attributes

  Subscription notes and attributes allow brands to capture additional information about a subscriber’s order. These fields are useful for custom requirements such as personalization, gifting, delivery instructions, or internal use cases like tagging or tracking. This data is stored at the subscription level and can be used to better manage fulfillment and customer experience. In this article, we’ll explore how these fields appear, how brands can use them effectively, and where to find them in thFew readers

• Create subscriptions manually

  There are certain situations where creating a subscription manually becomes necessary. Using this feature in Loop, brands can create a new subscription by directly entering the customer’s details along with the desired product and plan information. This is particularly useful when a subscriber reaches out to the merchant’s support team requesting a subscription for a new product. In such cases, the recommended approach is to ask the customer to add the product directly from the customerSome readers

Payment actions

• Update payment methods

  This guide will walk you through the payment update options available for a brand store admin on the Loop admin portal. In cases where the customer reached out to you and asked you to either update their card details or switch to another payment method, then you can seamlessly update, edit or trigger an email to the customer to update their payment. In this article Accessing the current payment method Update the current payment methodFew readers

• Default tax being added

  Sometimes, the merchants reach out stating that Loop is adding default tax onto the product price which conflicts with the app that they have on the site to manage EU tax rates. This article is to clarify the issue once and for all. We'll proceed further by taking a real-life example of a merchant where a default tax was being added to their product prices and they thought thaFew readers

• Activity logs

  The Activity logs provides a detailed timeline of all actions taken on a subscription. It helps brands track events such as cancellations, pauses, merges, product swaps, address changes, or execution of flows. Each log entry captures the exact date and time of the action, along with who performed it, whether it was triggered by an admin or initiated by the subscriber through the customer portal. This visibility helps ensure transparency, troubleshoot issues efficiently, and maintainFew readers