Subscription actions

• Edit subscription products

  With Loop Subscriptions, you have a powerful editor that allows changes to be made to an active subscription, whether it's related to products, billing, shipping, or payment. In this guide, we’ll focus specifically on how to edit subscription products, covering all the key actions you can take as a merchant. In this article Edit existing product Add a new product Add a discount Related articles (5-reFew readers

• Subscription notes and attributes

  Subscription notes and attributes allow brands to capture additional information about a subscriber’s order. These fields are useful for custom requirements such as personalization, gifting, delivery instructions, or internal use cases like tagging or tracking. This data is stored at the subscription level and can be used to better manage fulfillment and customer experience. In this article, we’ll explore how these fields appear, how brands can use them effectively, and where to find them in thFew readers

• Create subscriptions manually

  There are certain situations where creating a subscription manually becomes necessary. Using this feature in Loop, brands can create a new subscription by directly entering the customer’s details along with the desired product and plan information. This is particularly useful when a subscriber reaches out to the merchant’s support team requesting a subscription for a new product. In such cases, the recommended approach is to ask the customer to add the product directly from the customerSome readers

Payment actions

• Update payment methods

  This guide will walk you through the payment update options available for a brand store admin on the Loop admin portal. In cases where the customer reached out to you and asked you to either update their card details or switch to another payment method, then you can seamlessly update, edit or trigger an email to the customer to update their payment. In this article Accessing the current payment method Update the current payment methodFew readers

• Expired/Voided payment status orders on Shopify

  Shopify assigns an Expired payment status when a payment is not captured before the date set by the payment provider. Without proper handling, these orders may remain in a pending or unclear state, creating confusion for brands when reviewing billing attempts. To address this, Loop ensures expired or voided orders are marked clearly as failed, making subscription reporting more reliable. In this article Shopify Expired/ Voided payment status orders (5-shopify-expired-voided-Few readers

• Delete customer data from Loop

  Allowing merchants to delete their customer data is essential for maintaining privacy, complying with data protection regulations, and building trust with your subscribers. It ensures that personal information is removed when no longer needed or upon request, giving customers control over their data. In this article, we will see how merchants can complete the customer data deletion process when customers request it. In this article Why is it important?Few readers

• Bulk actions

  Bulk actions can help you say goodbye to the mundane task of manually updating subscriber tags or adding gifts or swapping products in specific subscriptions, and so much more in 3 simple steps. Content of the article What is the Bulk actions feature? Why Bulk actions? How to create and run Bulk Actions How to track and manage bulk actions? (5-how-to-track-and-manage-bulkFew readers

• Inventory management

  For brands selling products on subscription, managing inventory isn’t just about tracking stock; it’s about ensuring a seamless and reliable experience for subscribers. With Loop, you get full control over how inventory is managed across recurring orders. From preventing orders for out-of-stock items to customizing what subscribers see when a product is unavailable, Loop’s inventory management helps brands minimize churn, improve trust, and maintain operational efficiency. In thisFew readers

• Default tax being added

  Sometimes, the merchants reach out stating that Loop is adding default tax onto the product price which conflicts with the app that they have on the site to manage EU tax rates. This article is to clarify the issue once and for all. We'll proceed further by taking a real-life example of a merchant where a default tax was being added to their product prices and they thought thaFew readers

• Activity logs

  The Activity logs provides a detailed timeline of all actions taken on a subscription. It helps brands track events such as cancellations, pauses, merges, product swaps, address changes, or execution of flows. Each log entry captures the exact date and time of the action, along with who performed it, whether it was triggered by an admin or initiated by the subscriber through the customer portal. This visibility helps ensure transparency, troubleshoot issues efficiently, and maintainFew readers